Frequently Asked Questions

Absolutely. Once your order ships we will send you an email that confirms that shipment along with tracking information.

We ship to the contiguous U.S. with the exception of Kansas.

At SouthernlyPlace we offer flat rate shipping based on your cart total. For more information on shipping times and rates please review our Shipping Policy.

All orders are processed and shipped within 3 business days, excluding holidays. We currently use USPS and Fedex to ship orders.

Visit our Shipping Policy page to learn more about shipping.

SouthernlyPlace has a 30 day return policy for unused/unopened items with an original receipt.

Please take a moment to review the SouthernlyPlace return policy.

Physical gift cards are not redeemable at checkout online at this time.

Our e-commerce store and physical store operate on separate systems, which do not allow for gift cards to cross-sync. If you would like to make a purchase from the website with your physical gift card please make a note of the SKU number on each product page for the item you would like to purchase. Call the store with your list of SKU numbers and we can help you place your order over the phone, and ship it to your door.

Online orders may be returned in store. All refunds will be credited back to the original form of payment and a return receipt will be emailed to the email address used during checkout.